FAQs

What is Team Be The Match?

Team Be The Match is an online community of fundraisers who help patients in need of a blood stem cell transplant. Fundraisers deliver cures by helping add new potential donors to the Be The Match Registry®, funding research to improve outcomes for stem cell transplant patients, and funding grants to help ease the financial burden for patients and their families before and after transplant.

How do I join Team Be The Match?

What's the difference between a Team Page and Personal Page?

How do I start a team?

How do I join a team?

How do I choose an event category? (i.e. what is the difference between Birthday, By The Mile, etc.)

What if I don’t remember my username or password?

Do I have to fundraise?

Using the Fundraising Center

What is the Fundraising Center?

How can I spread the word about Team Be The Match?

What if I forget my username and password?

Can I upload a photo to my Team or Personal Page?

Who do I contact if I have questions about the site?

Fundraising FAQs

Where does the money go?

Can I raise money for a specific patient?

Is there a minimum fundraising goal I must meet?

Can I fundraise through Facebook or Twitter?

What if someone wants to give me a check?

Can I submit a matching gift for this event?

What if I have trouble with my fundraising page or the site?